Shipping Policy

Your Style Journey, Simplified.​​

Discover the joy of changing your nails as easily as you change your outfit. We bring you affordable, high-quality, fashion, uniquely brilliant designs and deliver them with a simple, fair shipping policy:

• ​One Small Flat Fee Worldwide: We charge the same low rate (4.99USD) to every corner of the globe. If it costs us more, we cover it. That's our promise of fair access.
• ​Free Shipping on Orders Over $50:​ A little treat to make exploring your style even more rewarding.​

Explore with freedom, and express yourself without limits.

 

Order Tracking

You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Notice email to confirm your order details. When your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.

You can also click on Order Tracking, then log in to learn more detailed shipping information.

Shipping Time and Cost

Please refer to the chart below to calculate shipping time and charges of your order.

Region	Shipping Cost	Order Processing Time	Shipping Time
United States	4.99 USD ( Free shipping order over $50 )	1-2 Business Days	5-10 Business Days
Canada
United Kingdom
Australia
Europe
Asia
Other Area	4.99 USD ( Free shipping order over $50 )	1-2 Business Days	8-16 Business Days

Notice: The Delivery Time=Processing Time+Shipping Time

*Exceptions:

1. Your package is sent back to shipper for failure of delivery because of:

• Unable to pick-up/sign the package. You are subject to shipping charges for reshipment.

2. Your package arrives in damaged condition.

We will do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in damaged, please accept the delivery and contact service@nailoby.com. We can then get everything sorted for you. If you refuse your order without authorization from us, you will be responsible for all shipping charges.

3. In the very rare case that your package loses tracking on the way to its destination for more than 5 days, please contact Nailoby.

Nailoby is not responsible for delays in shipping or delivery due to natural or uncontrollable events. Additionally, Nailoby is not responsible for delays related to the courier itself (such as customs clearance).